Posted by : Dewi Purnamasari
Senin, 08 Oktober 2018
Parts of a Business Letter
A business
letter is a formal letter with six parts:
1. The Heading
1. The Heading
The heading contains the return
address with the date on the last line. Sometimes it is necessary to include a
line before the date with a phone number, fax number, or e-mail address. Often
there is a line skipped between the address and the date. It is not necessary
to type a return address if you are using stationery with the return address
already imprinted, but you should always use a date. Make sure the heading
is on the left margin.
Example:
Example:
Ms. Jane Doe
543 Washington St
Marquette, MI 49855
Tel:
Fax:
Email:
June 28, 2011
543 Washington St
Marquette, MI 49855
Tel:
Fax:
Email:
June 28, 2011
2. Recipient’s
Address
This is the address you are sending
your letter to. Be sure to make it as complete as possible so it gets to its destination.
Always include title names (such as Dr.) if you know them. This is, like the
other address, on the left margin. If a standard 8 ½” x 11” paper is folded in
thirds to fit in a standard 9” business envelope, the inside address should
appear through the window in the envelope (if there is one). Be sure to skip a
line after the heading and before the recipient’s address, then skip another
line after the inside address before the greeting. For an example, see the end
of this sheet for a sample letter.
3. The
Salutation
The salutation (or greeting) in a
business letter is always formal. It often begins with “Dear
{Person’s name}.” Once again, be sure to include the person’s title if you know
it (such as Ms., Mrs., Mr., or Dr). If you’re unsure about the person’s
title then just use their first name. For example, you would use only the
person’s first name if the person you are writing to is “Jordan” and you’re not
sure if he or she is male or female.
The salutation always ends with a colon.
4. The Body
The salutation always ends with a colon.
4. The Body
The body is the meat of your
letter. For block and modified block letter formats, single space and left
justify each paragraph. Be sure to leave a blank line between each paragraph,
however, no matter the format. Be sure to also skip a line between the salutation
and the body, as well as the body and the close.
5. The Complimentary Close
5. The Complimentary Close
The complimentary close is a short
and polite remark that ends your letter. The close begins at the same
justification as your date and one line after the last body paragraph.
Capitalize the first word of your closing (Thank you) and leave four lines for
a signature between the close and the sender’s name. A comma should follow the
closing.
6. The Signature Line
6. The Signature Line
Skip at least four lines after the
close for your signature, and then type out the name to be signed. This often
includes a middle initial, although it is not required. Women may put their
title before had to show how they wish to be addressed (Ms., Mrs., Miss).
The signature should be in blue or black ink.
7. Enclosurer
The signature should be in blue or black ink.
7. Enclosurer
If you have any enclosed documents,
such as a resume, you can indicate this by typing “Enclosures” one line below
the listing. You also may include the name of each document.
8. Format and Font
Many organizations have their own
style for writing a business letter, but here are some common examples.
9. Block
9. Block
The most common layout for a
business letter is called a block format. In this format, the entire letter is
justified to the left and single spaced except for a double space between
paragraphs.
10. Modified Block
10. Modified Block
Modified block is another popular type of business letter.
The body of the letter and the sender’s and recipient’s addresses are left
justified and single spaced. However, in this format, the date and closing are
tabbed to the center point.
11. Semi-Block
11. Semi-Block
The least used style is called a semi-block. In it each
paragraph is indented instead of left justified.
12. Font
12. Font
The standard font for business
letters is Times New Roman, size 12. However, fonts that are clear to read such
as Arial may be used.
Sample Letter
{NOTE: your name goes only at the bottom}
Your Return Address (no abbreviations for Street, Avenue, etc.)
Your City, YO [your two letter state abbreviation] zip
Date (write out either like June 4, 2004 or 4 June 2004)
First and Last Name of the Person to whom you are writing
Address
City, ST zip
Dear Mr./Ms. Whomever:
In the first paragraph, introduce what you are writing about and what you want from them.
In the subsequent paragraphs, explain the nature of your problem and what they can do for you. Be non-combative and straight to the point.
In the last paragraph, be sure to thank him/her for his/her time and efforts on your behalf. Also, let them know that you will contact them or that they can contact you with any questions.
Sincerely yours,
{four spaces so that your signature may appear here}
Jane Doe
A business letter is not restricted to one page; the letter should be as long as it needs to be.
Sample Letter
{NOTE: your name goes only at the bottom}
Your Return Address (no abbreviations for Street, Avenue, etc.)
Your City, YO [your two letter state abbreviation] zip
Date (write out either like June 4, 2004 or 4 June 2004)
First and Last Name of the Person to whom you are writing
Address
City, ST zip
Dear Mr./Ms. Whomever:
In the first paragraph, introduce what you are writing about and what you want from them.
In the subsequent paragraphs, explain the nature of your problem and what they can do for you. Be non-combative and straight to the point.
In the last paragraph, be sure to thank him/her for his/her time and efforts on your behalf. Also, let them know that you will contact them or that they can contact you with any questions.
Sincerely yours,
{four spaces so that your signature may appear here}
Jane Doe
A business letter is not restricted to one page; the letter should be as long as it needs to be.
13. Punctuation
For punctuation after the salutation and
closing there are two options. The most common is to use a colon(:) after the
salutation – never use a comma after the salutation – and a comma (,) after the
closing. In some cases you may use a less common format called open
punctuation. In this case there is no punctuation after the salutation and
closing.
Style Of Business Letter
Business letter can be written with different styles, such
as:
Full Block.
Full block style is a letter format
in which all text is justified to the left margin. In block letter style,
standard punctuation is placed after salutations and in other headings. Open
punctuation, however, refers to a modification of style where all nonessential
punctuation is omitted. A few key factors will help you understand block style
format and the difference that open punctuation makes.
1. Return Address: If your stationery
has a letterhead, skip this. Otherwise, type your name, address and optionally,
phone number. These days, it’s common to also include an email address. 2.
Date: Type the date of your letter two to six lines below the letterhead.
Three are standard. If there is no letterhead, type it where shown.
3. Reference Line: If the recipient specifically
requests information, such as a job reference or invoice number, type it on one
or two lines, immediately below the Date.
4. Special Mailing Notations: Type in all
uppercase characters, if appropriate.
5. On-Arrival Notations: Type in all uppercase
characters, if appropriate. You might want to include a notation on private
correspondence.
6. Inside Address: Type the name and address of
the person and/or company to whom you’re sending the letter, three to eight
lines below the last component you typed. Four lines are standard.
7. Attention Line: Type the name of the person to
whom you’re sending the letter.
8. Salutation: Type the recipient’s name here.
Type Mr. or Ms. [Last Name] to show respect, but don’t guess spelling or
gender.
9. Subject Line: Type the gist of your letter in
all uppercase characters, either flush left or centered. Be concise on one
line.
10. Body: Type two spaces between sentences. Keep
it brief and to the point.
11. Complimentary Close: What you type here depends on
the tone and degree of formality.
12. Signature Block: Leave four blank lines after the
Complimentary Close to sign your name. Sign your name exactly as you type it
below your signature. Title is optional depending on relevancy and degree of
formality.
13. Identification Initials: If someone typed the
letter for you, he or she would typically include three of your initials in all
uppercase characters, then two of his or hers in all lowercase characters.
14. Enclosure Notation: This line tells the
reader to look in the envelope for more. Type the singular for only one
enclosure, plural for more.
15. cc: Stands for courtesy copies (formerly carbon
copies). List the names of people to whom you distribute copies, in
alphabetical order.
Semi-block
style
Semi-blok fromat: in a format this
text parallel left and all paragraphs in the letter is indented. Format shape
on this letter on letter head, date, complementary a close, and signature being
in a position flattened right. In the layout uneven right, but can dibilangg
flattened middle. Other parts on a letter as inside address, subject,
salutation, body of letter, and enclosure if terdapatnya attachment
letter,Being flattened on the left.
Sample Form Letter Semi Block Style :
Description:
1.Kop Letter
2. Date of preparation of letters
3. Letter No.
4. attachment
5. case
6. The letter addressed
7. a word of salutation
8a. Introduction letter
8b. Explanation letter
8c. The cover letter
9. Greetings Closing
10. Name of office
11. signature
12. Names to approach
13. copy
14. Attachment page letter / initials
Simplified-style
Simplified-style business letters
contain all the same elements as the full-block and semi-block letters. Like
the full-block format, the simplified format left-justifies every line except
for the company logo or letterhead. The date line is either slightly right of
center or flush with the center of the page. Letters written in the simplified
format have fewer internal sections, such as the body, salutation and date line.
Using the simplified style is the
most useful at times when you don’t have a recipient’s contact name. Because
the simplified style does not require a salutation, you don’t need the person’s
name. The simplified format does away with unneeded formality while maintaining
a professional approach.
Hanging-Indented
Style
This very useful style places the
first words of each paragraph prominently on the page. It is useful for letters
that deal with a variety of different topics. However, for normal business communications,
this style is very rarely used. The first line of the paragraph begins at the
left-hand margin. And the other lines of the same paragraph are indented three
to four spaces. This is the reversal of semi-indented style discussed in other
page.
Reference :